Degraded performance in Expert and Calculators

Incident Report for Eturnity

Resolved

This incident has been resolved.
Posted Jul 01, 2026 - 17:35 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2026 - 14:28 CEST

Identified

Our infrastructure provider is experiencing intermittent DNS lookup failures. This leads to intermittent connection problems of our servers. We are working to resolve this with high intensity with our infrastructure provider.
Posted Jul 01, 2026 - 13:58 CEST

Investigating

There is an issue with one of our infrastructure providers that is causing degraded performance of all Eturnity products.
Posted Jul 01, 2026 - 10:47 CEST
This incident affected: Eturnity Expert, Eturnity Solar Calculators, Eturnity Heating Calculators, and Eturnity Configurator.